Who can sign up?
Anyone who is employed as a golf coach or athletic director at the high school, middle school or collegiate level and is a member of the TaylorMade ‐ adidas Golf Team Program can sign up for a Team Fan Store.
Not a member of the TaylorMade ‐ adidas Golf Team Program yet? Go to www.GolfTeamProducts.com
to sign up and learn more about the many member benefits.
What do I need to do before requesting my Fan Store?
The only thing you need to do is to become a member of the TaylorMade ‐ adidas Golf Team Purchase Program. If you are not currently a member, go to www.GolfTeamProducts.com
and submit your membership through our online application form. It typically takes us 1‐2 business days to process your application for membership ‐ this includes independently verifying your position
as a head golf coach or athletic director.
I'm setting up my Fan Store. Can I pick different logo designs than what is shown now?
No, but we are working on new templates all the time and we are also currently working on a process to give you a wider selection to choose from.
During store set‐up you can also add your school logo as an option for most products.
I've signed up. What happens now?
Simply complete our short Web Store creation process. We will begin creating your Fan Store as soon as you have completed this process.
Once we have set‐up your store with your personalized logo designs, we will send you an email with a link to your personalized Team Fan Store.
At that point, your store will be 'live' and you can begin selling product and, if you choose to enable the optional fundraising feature,
earning credits for future purchases at www.GolfTeamProducts.com
Once your store is 'live,' ask your players and team boosters to help you share the link of your team's new Team Fan Store with their friends and family
on social media, your school's website and other promotional avenues.
Who can manage my store?
Only you, the active member of GolfTeamProducts.com, can manage your Team Fan Store. Please call our customer service team at (888) 515‐5999 M‐F from 5am to 4pm Pacific Time if you need assistance.
How much does it cost me to open and operate a Fan Store?
Golf Team Products, Inc., is pleased to offer these Fan Stores at no charge to you. There are no web hosting fees, processing fees, or administrative fees required to have an active store.
May I have multiple Team Fan Stores?
No. Each member of Golf Team Products may have only one Web Store open at a time.
How do I edit information on my Team Fan Store?
Select the "Request/Update Store" link at the top of this page. Then, sign in and make any changes you want to your store on the web form provided. When we receive your update request(s), we will update your store.
This process typically takes 2‐3 business days before the updates go live.
How long does it take for my store to be created?
After you submit your store request, our team will begin designing your store. Stores will be created on a first come, first served basis. Your personalized Fan Store will generally be ready in 2‐3 business days
after we receive your request. As soon as it is complete, we will send you an email with a link to your store. You can then begin promoting it and, if you choose the optional fundraising feature, earning credit
for your team immediately!
Are there minimum purchasing requirements?
There are no minimum order requirements for Fan Stores. You do not need to hit a dollar limit or item count for a valid order.
Who can buy from your Team's Fan Store?
Your Fan Store is open to the public. Anyone who visits the store and lives in the US may purchase product from your store ‐ at this time we do not ship internationally.
We encourage you to share the link of your Fan Store with your athletes, their parents, and members of your community. Our goal is to make outfitting your team with performance golf products
from GolfTeamProducts.com as easy as possible. We want to empower you to spend your time coaching your athletes, not sorting through the details or the hassle of fundraising.
What forms of payment can be used?
Customers may make purchases from your Fan Store using VISA, MasterCard, American Express, or Discover credit cards. No school purchase orders, checks, or wire transfers are accepted for Fan Store orders.
May I return product for an exchange or a refund?
All Fan Store orders are customized products and are not eligible for return or exchange. If there is a question regarding our return policy, please contact our customer service team.
Can my customers add to a previously placed order?
Our goal is to always fulfill and ship orders as quickly as possible. Because we always strive to maintain rapid turnaround times with our production teams, we cannot edit orders once they are received.
We are always happy to accept additional orders if more product is required by a customer.
What shipping methods do you offer?
We offer four shipping methods, found below, for you to choose from for your orders. Please note that shipping costs are calculated by the service providers directly.
We do not make any money from the shipping charge on your order.
- USPS First Class
- USPS Priority Mail
- UPS Ground
- UPS 2nd Day Air
When will I receive my order?
The actual time it takes to receive your order will depend on the following two factors:
- The time it takes us to produce and ship your order; and
- The time it takes our shipping partner to deliver your order.
Our customer service standard is to produce and ship all orders within 7 to 9 business days from the date of your order.
Delivery times depend on where you live in proximity to our production facility in Oregon.
Can I ship my order internationally?
At this time we only ship to US addresses. You may always send the package on to another destination once you receive your order from us.
Optional Fundraising Feature
What are fundraising points and how do I use them?
Fundraising points are earned on a dollar‐for‐dollar basis from each customer order through your Fan Store. To use the points from Fan Store orders:
- Place an order at GolfTeamProducts.com.
- Select "Purchase Order" for your payment type when checking out.
- Contact our Customer Service team and let us know that you would like to use your points on that order.
You can reach us by phone:(888) 254‐8624 M‐F 5am to 4pm Pacific Time or by Email at:
Who has access to the points created from my team's Fan Store?
Only the owner of an active Golf Team Products, Inc. account can utilize fundraising points. These points can only be used as credit to reduce or cover the cost of purchases made at GolfTeamProducts.com.
Can I cash out my points?
All points/credit created from the team Fan Store are only redeemable on GolfTeamProducts.com. They are non‐transferable and may not be redeemed for cash.
Golf Team Products, Inc.
is an authorized team sales distributor of performance TaylorMade, adidas, adidas Golf, and Ashworth apparel, hats and outerwear.
If you are a head golf coach or athletic director at a high school or college and are not a member, apply online today by selecting the Application Form in the lower right-hand corner of our login page.
Membership benefits include:
- No minimum order requirements
- Special reduced member prices
- Member Rewards ‐ choose from complimentary items based on the dollar value of each order
- All orders of $500 or more are eligible for FREE GROUND SHIPPING through Member Rewards!
- Rapid 1-business day fulfillment ‐ on orders for in-house, non-customized items
Rapid customization services, including:
- Apparel and hat embroidery services
- Golf bag heat transfer services
- Golf Towel and t-shirt sublimation services
- T-shirt direct to garment printing services
- Our customer service team is available at (888) 254-8624 Monday through Friday from 5am to 4pm Pacific time to answer your questions or assist you with your orders.
- Pay by credit card or with approved school purchase orders